The Christmas holidays are a busy time for most of us. Decorating, traveling, spending extra time with family. It is wonderful, but it is busy. It should come as no surprise that we and those working at the post office are also a little extra busy this time of year.
Because of the extra number of packages being shipped at this time of year, we unfortunately can't guarantee that your items will arrive before Christmas. While we have been able to set up special arrangements for a few of our products to get faster shipping items, many of our products can take 2 to 5 weeks to arrive.
If you are concerned that an item may not arrive in time, please feel free to contact us. In some cases we can use express shipping to get you your purchase before Christmas. Express shipping is usually costs $20-40. Since it varies so much, we aren't able to offer it in our self-checkout. But if you contact us, we can set it up for you.
The great thing about express shipping is that if your item does not arrive by the promised date, you will get a 100% refund. We don't just refund the shipping fee, but we will refund the entire purchase. That's right, you get to keep your order and not pay a cent.